Privacy Policy

Last updated: 27 May 2026

1. Introduction

This Privacy Policy explains how SIA CAPITALG (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you visit or make purchases through gskins.shop.

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR);
  • Applicable laws of the Republic of Latvia.

By using this website, you acknowledge and agree to the practices described in this Privacy Policy.

2. Data Controller Information

Company name: Sabiedrība ar ierobežotu atbildību CAPITALG
Registration number: 50203724641
Registered address: Rīga, Ieriķu iela 58 – 97, LV-1084, Latvia
Email: gskins.shop@gmail.com

For all privacy-related matters or requests regarding your personal data, please contact us using the email above.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide During Checkout

When placing an order, we collect:

  • Full name;
  • Billing and shipping address;
  • Email address;
  • Phone number;
  • Order and transaction information.

3.2 Marketing Communications

If you voluntarily subscribe to marketing communications, we may process:

  • Email address;
  • Marketing preferences;
  • Subscription consent records.

3.3 Technical and Usage Data

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device information;
  • Operating system;
  • Website usage statistics;
  • Cookie and analytics data.

3.4 Customer Service Data

If you contact us by email regarding orders, returns, or support requests, we may process:

  • Your contact details;
  • Correspondence history;
  • Order-related information.

4. Legal Basis for Processing

We process personal data under the following legal bases provided by GDPR:

4.1 Contractual Necessity

Processing is necessary to:

  • Process and deliver orders;
  • Provide customer support;
  • Manage returns and refunds.

4.2 Legal Obligations

Certain data must be retained to comply with:

  • Accounting regulations;
  • Tax obligations;
  • Consumer protection laws.

4.3 Legitimate Interests

We may process data to:

  • Improve website functionality;
  • Prevent fraud or abuse;
  • Ensure website security;
  • Maintain business operations.

4.4 Consent

We process marketing communications and analytics-related cookies based on your consent where required by law.

You may withdraw consent at any time.

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.

We use:

Google Analytics may collect anonymized technical and behavioral information about website visitors.

You may disable cookies through your browser settings.

Important notice: Certain analytics or functionality features may not operate correctly if cookies are disabled.

6. Payment Processing

Payments are securely processed by Stripe.

We do not store or process payment card information directly on our servers.

Stripe may process:

  • Payment details;
  • Billing information;
  • Transaction data;
  • Fraud prevention information.

Processing of payment information is subject to Stripe’s own privacy policies and security standards.

7. Shipping and Delivery

We share necessary delivery information with:

  • Latvijas Pasts

This may include:

  • Name;
  • Delivery address;
  • Phone number;
  • Shipping-related information.

Such processing is necessary to fulfill customer orders.

8. Marketing Communications

We only send marketing emails to users who have voluntarily opted in to receive them.

Users may unsubscribe at any time by:

  • Clicking the unsubscribe link in marketing emails;
  • Contacting us directly via email.

9. Returns and Customer Service

Customers requesting returns or refunds must contact us by email.

Returned products may only qualify for return where there are no visible signs of handling damage or misuse, subject to applicable consumer protection laws.

Correspondence regarding returns may be retained for legal and customer service purposes.

10. How Long We Retain Data

We retain personal data only as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods include:

  • Order and accounting records: 10 years;
  • Customer service emails: 12 months;
  • Analytics data: up to 14 months;
  • Marketing consent records: until withdrawal of consent and up to 3 additional years where legally necessary.

11. Who We Share Data With

We may share personal data with trusted third-party service providers necessary for operating our business, including:

  • Payment processors;
  • Shipping providers;
  • Website hosting providers;
  • Analytics providers.

We do not sell personal data to third parties.

12. International Data Transfers

Some service providers used by our website may process data outside the European Economic Area (EEA), including in the United States.

Where such transfers occur, we rely on lawful safeguards under GDPR, including:

  • Standard Contractual Clauses approved by the European Commission;
  • Adequacy decisions where applicable;
  • Additional technical and organizational security measures.

13. Data Security

We implement reasonable technical and organizational security measures to protect personal data, including:

  • SSL/HTTPS encryption;
  • Secure payment processing;
  • Restricted access to personal data where necessary.

However, no internet-based system can be guaranteed to be completely secure.

14. Your Rights Under GDPR

Under GDPR, you may have the right to:

  • Access your personal data;
  • Correct inaccurate information;
  • Request deletion of your data;
  • Restrict processing;
  • Object to processing;
  • Withdraw consent;
  • Request data portability;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact:
gskins.shop@gmail.com

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of third-party services separately.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this page with a revised “Last updated” date.

17. Contact Information

For all questions related to this Privacy Policy or personal data processing, please contact:

Sabiedrība ar ierobežotu atbildību CAPITALG (50203724641)
Email: gskins.shop@gmail.com